FAQs

We work rain or shine, and we fully guarantee our work. If bad weather is forecasted, we will still show up and do a great job. Reach out to learn more about our services, including power washing.

Once a quote has been sent, there will be a non-refundable deposit that needs to be collected before work can be scheduled ($25 for jobs under $1,000 or $50 for jobs over $1,000). When this has been completed, a team member will contact you to schedule the power washing, window cleaning, or gutter cleaning.

We understand that things can happen, but a minimum of 48 hours notice is appreciated for any rescheduling or cancellations. If you cancel less than 48 hours before a scheduled service, your deposit will not be refunded.

Multiple cancellations/rescheduling requests can result in refusal of service. Reach out today to schedule your gutter cleaning or power washing service today.

At Shine Thru Inc, we accept cash, check, debit/credit cards & Venmo for our services, including power washing.

According to HomeAdvisor, homeowners typically spend between $295 and $622 on roof cleaning.

Payment is due on the day of service, upon completion of the work. Reach out today to learn more about our services, including power washing and gutter cleaning.

Yes, and a COI can be provided upon request. All requests must be submitted no later than a week before service. Contact us today to schedule your power washing service.

Sometimes things can be missed or not done correctly. We’re not perfect, but we stand by our work 100%. Please contact us less than 48 hours after a job has been completed and we can arrange a time to come back and make it right. Sending pictures so we know what we’re looking for is also very helpful. We would be happy to answer any questions you have about our services, including gutter cleaning and power washing.

Pretty simple: a combination of soap, water, squeegees, and a water-fed pole system. The tech makes a decision upon arrival based on the multiple years of experience we all have. Reach out today to schedule your window cleaning or power washing service.

This is not something we can help with, but we can generally recommend someone in your area who can.

If you need power washing, window cleaning, or another one of our services, reach out today!

We can help! Reach out to schedule a power washing service.

Sure! Contact us for thorough window cleaning.

Typically, no. We can work around furniture, but please remove any small items on your window sills or items stuck to the glass.

Screens only need to be removed prior to our arrival if we’re doing a cleaning on the outside only. If we’re cleaning inside and out, we’ll take care of screen removal.

We will require access to a functioning water source for each power or soft washing task. If you have a deck, porch, or patio that needs cleaning, please ensure that all belongings are cleared from these areas before we arrive.

We clean out all gutter runs and all downspouts by hand or with leaf blowers. 

The season for gutter cleaning is extremely busy for us, and we do not offer specific appointment times for any gutter cleaning services. If you have a scheduled gutter cleaning, we can provide you with the week, and possibly the day, that we will be there, but we cannot offer a precise time. Since this work is done outdoors, you don’t need to be present during the service, and we can issue an invoice once the task is completed.

We use milled aluminum leaf guards that are sourced locally.

One portion of the leaf guard is positioned beneath the gutter's drip edge, while the opposite end is fastened to the gutter using zip screws.

Yes. Leaf guards do not eliminate the need for gutter cleaning, but significantly reduce how often they need to be cleaned.

Dryer vents should be cleaned regularly to improve efficiency, extend the lifespan, and reduce the risk of fire and carbon monoxide poisoning. 

No, we simply need to access the dryer in order to run it for about 10-15 minutes after we clean out the vent.

Of course! We work with you from start to finish to design a great look for any area of your home or business you want to illuminate for the holidays.

Our quote includes the design, any necessary materials, installation, maintenance throughout the holiday season, and the removal of the lights once the season concludes. Once the season ends, we also store the lights for you.

No, your holiday lights are rented from Shine Thru.

At a minimum, one working exterior power outlet is required. More complicated designs may require multiple outlets.