Privacy Policy

Effective Date: October 12, 2026

Introduction

Shine Thru Inc. (“Shine Thru,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you when you visit our website or request our window cleaning and exterior cleaning services.

Information We Collect

When you visit our website, request a free quote, or contact us, we may collect the following information:

Personal Information: Your name, phone number, email address, and other details you voluntarily provide.
Property and Service Information: Property type, requested services, number of windows, project details, preferred timing, and information included in your message.
Communication Information: Records of inquiries, quote requests, and communications with our team.
Website Usage Information: Certain technical information, such as browser type, device information, pages visited, and website interactions, if collected through cookies or analytics tools.

Please do not submit sensitive personal information through our website forms.

How We Use Your Information

We may use the information we collect to:

Respond to quote requests and customer inquiries.
Prepare estimates for window cleaning, soft washing, Christmas lights, and other exterior services.
Contact you about your requested services or appointments.
Schedule and coordinate service visits.
Provide customer support and respond to feedback.
Improve our website, services, and customer experience.
Maintain business records and comply with applicable legal obligations.

We use your information for the purposes for which it was provided or as otherwise permitted by applicable law.

Cookies and Website Analytics

We use your information for the purposes for which it was provided or as otherwise permitted by applicable law.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

When We Share Information

We do not sell your personal information in exchange for money. We may share information when reasonably necessary with:

Service providers that support website hosting, form submissions, email, scheduling, customer relationship management, or analytics.
Employees or authorized representatives who need the information to respond to your inquiry or deliver services.
Government authorities or other parties when required by law or necessary to protect our legal rights.

Service providers may process information on our behalf under their applicable arrangements and obligations.

Email, Phone, and Text Communications

If you provide your contact information, we may use it to respond to your request, discuss an estimate, or coordinate services.

We will send marketing communications only as permitted by applicable law and any required consent. Where text messages are offered, message and data rates may apply, message frequency may vary, and you may opt out by replying STOP when supported. Reply HELP for assistance when supported.

Providing consent to receive marketing messages is not a condition of purchasing services. We do not assume that submitting a quote request automatically gives us consent to send marketing text messages.

Data Security and Retention

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no website or electronic transmission can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary to respond to requests, provide services, maintain appropriate business records, resolve disputes, and meet legal obligations.

Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to object to or limit certain processing.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before fulfilling a request.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites we do not control. Please review their privacy policies separately.

Children's Privacy

Our website and services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through our website.